Shipping Policy for CameraFexa

Effective Date: January 15, 2025

At CameraFexa, we are committed to providing a reliable and efficient shipping experience for our customers. This Shipping Policy outlines the shipping methods, charges, and related information to ensure that your orders arrive on time and in excellent condition.

1. Shipping Methods and Delivery Times

We offer various shipping options for domestic orders within the United States. Delivery times are estimates and may vary depending on your location and the shipping carrier.

  • Standard Shipping: Delivery within 5-7 business days (depending on location)
  • Expedited Shipping: Delivery within 2-3 business days (depending on location)
  • Next-Day Shipping: Delivery by the next business day (available for certain locations and orders placed before the cut-off time)

Note: Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Costs

Shipping costs are calculated at checkout based on the following factors:

  • Delivery Method: Choose from standard, expedited, or next-day shipping options.
  • Order Size & Weight: Larger or heavier items may incur higher shipping fees.
  • Shipping Address: Shipping costs are based on your delivery address (e.g., residential, business, or remote area).
  • Promotions: Occasionally, we offer free or discounted shipping for eligible orders. These promotions will be applied automatically at checkout or may require a promotional code.

3. Order Processing Time

  • Processing Time: Orders are typically processed within 1-3 business days. Processing times may be longer during peak seasons (e.g., holidays) or promotional periods.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. After your order is shipped, you will receive a tracking number to monitor its progress.

4. Shipping Restrictions

  • Domestic Shipping: We currently only offer shipping to addresses within the United States. We do not ship to P.O. Boxes or APO/FPO addresses.
  • International Shipping: At this time, CameraFexa does not offer international shipping. We are exploring future international shipping options, and updates will be posted on our website.

5. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. Please use this tracking number to check the status of your order through the carrier’s website.

6. Shipping Delays

While we strive to process and ship all orders promptly, shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or high demand. If there are significant delays or issues with your shipment, we will notify you as soon as possible.

7. Lost or Damaged Items

  • Lost Items: If your order is lost in transit or never arrives, please contact our customer service team at info@camerafexa.com. We will work with the carrier to resolve the issue. Please note that CameraFexa is not responsible for lost items once the carrier confirms delivery to the address provided.
  • Damaged Items: If your item arrives damaged, please contact us within 7 days of receipt with photos of the damaged product and packaging. We will assist you with a replacement or a refund for the damaged item.

8. Returns & Exchanges

For information regarding returns and exchanges, please refer to our Return Policy. Please ensure that the returned items meet the requirements listed in the return policy, including the time frame and condition of the product.

9. Order Changes and Cancellations

Once an order is placed, we begin processing it as quickly as possible. If you need to change or cancel your order, please contact us immediately at info@camerafexa.com. While we cannot guarantee changes or cancellations after an order has been processed, we will make every effort to accommodate your request.

10. Contact Us

If you have any questions about shipping or need assistance with your order, please reach out to us: